Falconer Electronics, Inc.
30 Day Satisfaction Guarantee
Return Policy
Falconer Electronics has been manufacturing high-quality product since 1985. Customer Satisfaction is an absolute top priority at Falconer Electronics which has led to our long track record. All products include a 30 Day Satisfaction Guarantee.
If you are unhappy with your purchase for any reason, please return the product for a full refund.
Your credit card will be refunded in the full amount of the product purchased.
For a full refund – please ship returned products to:
Attn: Returns
Falconer Electronics, Inc
421 W. Everett St
Falconer NY 14733
All returns must arrive undamaged, unused and in original packaging.
Returns can be shipped to Falconer Electronics via UPS, FedEx or USPS.
Customer is responsible for shipping charges for returned product.
Refunds will be applied to your credit card within 3 business days of Falconer Electronics receiving returned product.
Please include your packing slip with the return. Otherwise, please provide your order number and contact info.
As we strive for continuous product improvement – We welcome an explanation for the product being returned.
Damaged product – please contact us immediately if you order was damaged in transit – via phone (716) 665-4176.
Return policy not applicable to customized product.