Falconer Electronics, Inc.
30 Day Satisfaction Guarantee
Return Policy
Falconer Electronics has been manufacturing high-quality product since 1985. Customer Satisfaction is an absolute top priority at Falconer Electronics which has led to our long track record. All products include a 30 Day Satisfaction Guarantee.
If you are unhappy with your purchase for any reason, please return the product for a full refund.
Your credit card will be refunded in the full amount of the product purchased.
For a full refund – please ship returned products to:
Attn: Returns
Falconer Electronics, Inc
421 W. Everett St
Falconer NY 14733
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All returns must arrive undamaged, unused and in original packaging.
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Returns can be shipped to Falconer Electronics via UPS, FedEx or USPS.
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Customer is responsible for shipping charges for returned product.
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Refunds will be applied to your credit card within 3 business days of Falconer Electronics receiving returned product.
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Please include your packing slip with the return. Otherwise, please provide your order number and contact info.
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As we strive for continuous product improvement – We welcome an explanation for the product being returned.
Damaged product – please contact us immediately if you order was damaged in transit – via phone (716) 665-4176.
Return policy not applicable to customized product.