Return Policy

Return Policy

Falconer Electronics has been manufacturing high-quality product since 1985. Customer Satisfaction is an absolute top priority at Falconer Electronics which has led to our long track record. All products include a 30 Day Satisfaction Guarantee.

If you are unhappy with your purchase for any reason, please return the product for a full refund.

Your credit card will be refunded in the full amount of the product purchased.

For a full refund – please ship returned products to:

Attn: Returns

Falconer Electronics, Inc

421 W. Everett St

Falconer NY 14733

• All returns must arrive undamaged, unused and in original packaging.

• Returns can be shipped to Falconer Electronics via UPS, FedEx or USPS.

• Customer is responsible for shipping charges for returned product.

• Refunds will be applied to your credit card within 3 business days of Falconer Electronics receiving returned product.

• Please include your packing slip with the return. Otherwise, please provide your order number and contact info.

• As we strive for continuous product improvement – We welcome an explanation for the product being returned.

Damaged product – please contact us immediately if you order was damaged in transit – via phone (716) 665-4176.

Return policy not applicable to customized product.